We've served over 5,000 Austin families since 2009. Here's what they have to say.
Our AC went out on the hottest day of the year — 106 degrees. Climate Control Pro had a tech at our door within 90 minutes. Fixed it in under an hour. Turned out to be a failed capacitor. Fair price, no pressure to replace the whole system, and the tech was completely professional. These guys are the real deal. I'll never call anyone else.
I've used three different HVAC companies over the years. Climate Control Pro is the only one I'll call now. They explained everything clearly, walked me through all my options without any pressure, and the full system replacement was done in a single day. Everything was cleaned up before they left. The work was perfect the first time.
Signed up for their Premium maintenance plan two years ago after one too many surprise repair bills. Since then — zero breakdowns, my energy bills dropped noticeably, and when I do call them out I go straight to the front of the line. My system runs better than it did when it was new. Worth every penny for the peace of mind alone.
Their technician Carlos found a cracked heat exchanger on our furnace during what I thought was a routine annual inspection. He explained clearly that this is a carbon monoxide risk and showed me exactly what he was seeing. We replaced it the same day. I shudder to think what could have happened without that inspection. I'm so grateful we had the maintenance plan.
Our 19-year-old system finally gave out in June — worst possible timing. Climate Control Pro had a new Carrier heat pump installed within two days. The crew was professional, clean, and incredibly fast. The new system is so quiet I have to check the thermostat to know it's running. Our first full electricity bill after the install was $80 lower. Worth every penny.
Another company quoted me $2,400 and told me I needed a whole new compressor. Something felt off, so I called Climate Control Pro for a second opinion. They found a refrigerant leak and a bad contactor — fixed both for $380. Same-day service, completely honest diagnosis, zero pressure. I've recommended them to everyone in my neighborhood. Absolutely the best in Austin.
We had a mini-split installed in our converted garage home office and the difference is night and day. The technician measured the space carefully before recommending a unit size, explained how the inverter technology works, and had everything running in about four hours. Clean install, no mess left behind, and he walked me through the app before leaving. Already recommended them to two neighbors.
Called at 11pm on a Friday because our heat went out and temperatures were dropping into the 30s. I fully expected to leave a voicemail and wait until morning. Instead, a live technician answered on the second ring, was at our house by 12:45am, and had the furnace running by 2am. The igniter had failed. Reasonable price for an emergency call, no attitude about the hour. Truly exceptional service.